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Our shop is operated through Pay Pal, it is our favourite payment method, its safe, secure and easy to follow. Please note that we can only process your online order once we receive the authorisation.

If you need to discuss any products before making your online purchases, You can email us at info@lulahomewares.co.uk

DELIVERY INFO

The magority of online orders are dispatched within 2-3 working days of receiving the order. Sometimes this can change if we have a busy period like Christmas and at these times do allow a few extra days. We will try to dispatch your items to quickly as possible. If any item on your order is out of stock, or is going to be delayed we will contact you via email and offer you the option to cancel should you need to.

Post & Packaging
Standard First Class Postage – £4.00

Shipping Worldwide
Europe £10
USA and The rest of the world £20
Due to customs clearance please allow 5-10 working days for shipping outside of the EU.
For any Worldwide shipping please contact us via email before going through check out.

Import Duty and VAT For Deliveries Outside of the EU.
Each country varies but if you are charged customs tax or import duty. You will be responsible to pay all additional costs.
Costs vary depending on value of your order, you might like to check this before your order with your local authority. We cannot supply you with this information.

PRICING POLICY
All prices are correct at the time of publishing online and inclusive of VAT. We do, however, reserve the right to change the price and specification of products without prior notice.

GUARANTEE & RETURNS
We hope that you will be totally happy with your order. But on the rare occasion you are unhappy, please notify us within 24 hours of receipt by email. See our returns policy for more details.

Please note that we are not responsible for return postage so we recommend that you obtain proof of postage or for high value items, we would also advise that you use registered post.

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